Superior Twin Room
- 2 Single beds
Ryokan · Hakone · Kanagawa
Livemax Resort Hakone Sengokuhara
A small, quiet resort in the Sengokuhara highlands with seven rooms, hot spring baths, and a focus on traditional Japanese hospitality.
- Hot spring bath and outdoor jacuzzi
- Free parking on site
- Free Wi-Fi in every room
5.8
Needs improvement
48 reviews
Booking.com 5.8 · 48 reviews
About
Livemax Resort Hakone Sengokuhara
Livemax Resort Hakone Sengokuhara sits in the Sengokuhara area of Hakone, a setting known for its highland scenery and proximity to local museums and outdoor activities. The property is compact, with just seven rooms, and positions itself as a relaxed base for exploring the surrounding nature and cultural sights.
The resort centres on Japanese-style hospitality: tatami rooms, traditional multi-course meals, and a public hot spring bath plus a jacuzzi. Free parking and in-room Wi-Fi are included, and the 24-hour reception adds flexibility for late arrivals within the check-in window.
- Free parking
- 24-hour reception
- No pets allowed
- Vending machines
- Laundry
- Free Wi-Fi in rooms
In brief
What works, what to weigh
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Strengths
4 reasons to book- Strong staff and service — Guests consistently mention friendly and helpful staff, and the service rating of 6.0 is the highest among the core categories.
- Authentic Japanese dining — Multiple reviewers highlight traditional Japanese meals, from breakfast to dinner, as a standout part of the stay.
- Hot spring and balcony baths — The onsen hot tub and private balcony baths are repeatedly called out as a memorable feature, with several guests calling them 'fantastic' or 'perfect'.
- Scenic mountain location — The Sengokuhara setting offers picturesque views from the rooms and a serene atmosphere, which guests appreciate for its calm and beauty.
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Worth weighing
4 to weigh- Rooms and value score below average — The rooms category (5.9) and value (5.7) both sit under the overall rating, suggesting guests find the accommodation itself a step behind the service and setting.
- Small property, limited capacity — With only seven rooms, the resort can fill up quickly, and the intimate scale may not suit travellers looking for a larger resort with more facilities.
- Narrow check-in window — Check-in is only available between 15:00 and 19:30, which is tighter than many hotels and could be a constraint for guests arriving later in the evening.
- Location ranked low in Hakone — The property ranks 272nd out of 281 properties in Hakone by guest rating, with an area average of 8.5, so expectations should be adjusted accordingly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Japanese-Style Suite
- 2 Single beds
Semi Twin Room
- 2 Single beds
Japanese-Style Twin Room
- 2 Single beds
- Mountain view
- Shower
- Heating
- Bathtub
Japanese-Style Junior Suite
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Spa
- Hot spring bath
- Jacuzzi
- Sauna
- Spa centre
- Public Bath
Dining
- Restaurant
- Children's menu
- Tea and coffee facilities
- Electric kettle
Room Comfort
- Air conditioning
- Heating
- Flat-screen TV
- Free toiletries
Services
- 24-hour reception
- Free parking
- Free Wi-Fi in rooms
- Laundry
- Vending machines
Activities
- Karaoke
- Table tennis
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5.8/10 from 48 reviews
Booking.com · 5.8 · 48 reviews
5.8Verified guest“We spent Christmas here and loved the scenic surroundings. The traditional Japanese meals were a real highlight, and the balcony hot tub was perfect after a day out. Everything we wanted to do was within a 15-minute drive, and the location felt peaceful and serene.”
5.8Verified guest“The hotel sits beautifully in the mountains, and the room had a great view with a warm outdoor bath. The room was clean and spacious, the bed comfortable, and breakfast was an interesting and tasty introduction to local cuisine.”
5.8Verified guest“The resort is in a picturesque spot with lovely views from the room. The traditional Japanese breakfast and the onsen hot tub were the best parts of the stay. Having the option to rent a car made it easy to get to nearby activities.”
5.8Verified guest“Lovely hotel with friendly staff, high-quality Japanese food, and a clean, spacious room. The hot tub on the balcony was a bonus.”
5.8Verified guest“The view from my room was amazing and the balcony bath was fantastic. The room was clean and comfortable, and the meals were of high quality.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Hakone: The resort sits in the Sengokuhara area, known for its highland scenery. Hakone’s attractions, including museums and outdoor activities, are within a short drive, and guests recommend having a car to explore easily.
Sengokuhara 1283-87, Hakone, Kanagawa, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-19:30
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 19:30, and check-out is at 11:00.
Is parking available at the hotel?
Yes, parking is free on site.
Are pets allowed?
No, pets are not allowed at this property.
What dining options are available?
The resort has a restaurant and offers traditional Japanese meals, which multiple guests highlighted as a strength. A children's menu is also available.
What hot spring facilities does the resort have?
The property includes a hot spring bath, a jacuzzi, a sauna, and a spa centre. Some room types also have a balcony with a hot tub.
Is Wi-Fi available in the rooms?
Yes, free Wi-Fi is available in all rooms.
The bottom line
Livemax Resort Hakone Sengokuhara is a good choice for travellers who prioritise a peaceful mountain setting, traditional Japanese meals, and hot spring bathing over modern room finishes or a central location. The high staff rating and consistently positive comments about the food and onsen suggest the experience is about the atmosphere and hospitality rather than the polished edges. With only seven rooms and a strict check-in window, it suits those who plan ahead and want a quiet, local base.
5.8Best for: quiet highland getaways with an onsen focus and a taste of Japanese ryokan-style dining.
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